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什么時(shí)候你應(yīng)該得到加薪?
認(rèn)識(shí)行業(yè)局限
象醫(yī)院和公眾健康機(jī)構(gòu)這樣的健康護(hù)理行業(yè)有著工資結(jié)構(gòu)極其嚴(yán)格的惡名。“很多員工層次的職位根本沒(méi)有加薪的可能性，”位于新澤西州Sea Girt的Cardillo & Associates的Donna Cardillo說(shuō)，“由于經(jīng)費(fèi)限制，工資或工資范圍被嚴(yán)格地限定了。”對(duì)于那些職位來(lái)說(shuō)，想要加薪的最好辦法就是升遷或是取得額外的教育或證明。
盡早交涉
伊利諾斯州昆西醫(yī)療集團(tuán)人力資源部助理行政官Robert Johnson說(shuō)，無(wú)論一個(gè)工作場(chǎng)所的工資結(jié)構(gòu)是嚴(yán)格的還是寬松的，交涉你的工資問(wèn)題的最好時(shí)機(jī)是在你面試一個(gè)新的健康護(hù)理工作的時(shí)候。“每個(gè)人必須確保談?wù)摰阶约旱谋尘昂徒?jīng)歷，” Johnson說(shuō)，“他們必須展示出能夠帶給機(jī)構(gòu)的價(jià)值。”
用事實(shí)支持你
當(dāng)你已經(jīng)成為員工后再要求加薪就需要充足的準(zhǔn)備。如果你認(rèn)為自己的工資低了，收集一下地區(qū)工資數(shù)據(jù)來(lái)支持你的要求。Cardillo建議你通過(guò)專(zhuān)業(yè)協(xié)會(huì)搜尋這些數(shù)據(jù)，或是通過(guò)在互聯(lián)網(wǎng)上對(duì)擁有和你類(lèi)似職位的人進(jìn)行工作調(diào)查。她說(shuō)：“帶著強(qiáng)有力的數(shù)據(jù)進(jìn)去談判會(huì)影響雇主的決定。”
強(qiáng)調(diào)你的成就
在你去見(jiàn)上級(jí)之前，一定要充分準(zhǔn)備。把你的成就列一個(gè)表，包括你已經(jīng)開(kāi)始執(zhí)行的新項(xiàng)目、已經(jīng)取得的結(jié)果、以及從同事、客戶(hù)或病人那里收到的正面的反饋。“想想你做得好的那些事情，” Cardillo說(shuō)，“你是不是一個(gè)好的演講者、管理者、教師、或是組織者？你必須明確意識(shí)到你給這份工作所帶來(lái)的價(jià)值，并且能夠在進(jìn)入交涉過(guò)程的時(shí)候清晰明白地說(shuō)出來(lái)。你必須能夠推銷(xiāo)你自己。”
以面對(duì)面的方式
當(dāng)你準(zhǔn)備好了適當(dāng)?shù)氖聦?shí)和數(shù)據(jù)，與上級(jí)或是主管經(jīng)理約個(gè)時(shí)間。告訴他你想談一談與職業(yè)相關(guān)的問(wèn)題，但要保持愉快的心情，這樣他就不會(huì)以為你要辭職，Cardillo建議道。面對(duì)面的會(huì)談是基本的。“當(dāng)你有重要的事情要和經(jīng)理談的時(shí)候，你總是應(yīng)該親自面談，”她說(shuō)，“永遠(yuǎn)不要書(shū)面提出加薪。”
作一個(gè)令人信服的陳述
在談話(huà)中不要顧左右而言他。Cardillo建議直接表明你的目的。開(kāi)始的時(shí)候簡(jiǎn)要表達(dá)一下你在上級(jí)的領(lǐng)導(dǎo)下或是在部門(mén)里工作得很愉快，這樣你就不會(huì)被認(rèn)為是拿離職相威脅。然后可以說(shuō)，“我相信我可以得到比我現(xiàn)在拿的多的工資，請(qǐng)讓我告訴您我為什么這么想”，或是“我要求工資上漲三千美元，請(qǐng)讓我告訴您為什么我認(rèn)為我值得這樣做”提出一個(gè)具體的數(shù)額或是一個(gè)增長(zhǎng)的范圍，而不要沒(méi)有邊際。然后列舉你的強(qiáng)項(xiàng)，并展示你的薪金調(diào)查。在面對(duì)面交談之后提供一份你的要求的書(shū)面摘要。
保持客觀(guān)
在會(huì)談中，保持坦率和樂(lè)觀(guān)的態(tài)度。Johnson說(shuō)：“盡量進(jìn)行客觀(guān)的討論，而不是情緒化的爭(zhēng)論。”對(duì)雇主來(lái)說(shuō)，接受或拒絕你的要求都是商業(yè)決定，而不是針對(duì)你個(gè)人的。Cardillo說(shuō)：“保持冷靜，充滿(mǎn)自信，表現(xiàn)出專(zhuān)業(yè)素質(zhì)。絕對(duì)不要帶著敵意或是防衛(wèi)的態(tài)度進(jìn)行談話(huà)。”
享受工資
象Cardillo所說(shuō)的，要求加薪是“你做過(guò)的最困難的事情之一，但是絕對(duì)值得。它表明你有興趣留在自己的職位上、向前看、能夠說(shuō)清楚自己的強(qiáng)項(xiàng)。”即時(shí)你沒(méi)得到自己想要的結(jié)果，你的要求也可能會(huì)使你的上級(jí)考慮一下如何采取其他靈活的方式、更多的挑戰(zhàn)、或是更好的福利來(lái)給你恰當(dāng)?shù)难a(bǔ)償。
雖然要求加薪的想法可能會(huì)使你神經(jīng)過(guò)敏，你還是不可能永遠(yuǎn)地回避它。作為健康護(hù)理行業(yè)中的一點(diǎn)，你很可能必須通過(guò)要求加薪來(lái)得到你應(yīng)得的報(bào)酬。這里有一些技巧能幫助你用最少的擔(dān)心來(lái)為加薪進(jìn)行談判。
Some segments of the healthcare industry, like hospitals and public health agencies, are infamous for their rigid salary structures. "There are many staff-level healthcare positions where it's not possible to ask for a raise," says Donna Cardillo, RN, of Cardillo & Associates in Sea Girt, New Jersey. "Because of budgetary restraints, there are very set salaries or salary ranges." In those positions, the best way to increase your salary may be to get promoted or attain additional certification or education.
Negotiate Early
Whether a workplace has a rigid or loose salary structure, the best time to negotiate your salary is when you're interviewing for a new healthcare job, says Robert Johnson, assistant administrator for human resources for the Quincy Medical Group in Quincy, Illinois. "Individuals have to make sure they communicate their background and experience," Johnson says. "They have to show what their value will be to the organization."
Arm Yourself with the Facts
Asking for a raise when you're already an employee requires ample preparation. If you believe you're being underpaid, gather regional salary data to support your claim. You can often find such data through your professional association, or by doing a job search on the Internet for workers in similar positions in your area, Cardillo advises. "Going in with hard data will impact an employer's decision," she says.
Highlight Your Accomplishments
Before you meet with your supervisor, take stock of your strengths. Make a list of your accomplishments, including new projects you've implemented, results you've achieved and positive feedback you've received from colleagues, clients or patients. "Think about what you do well," Cardillo says. "Are you a good speaker, manager, teacher or organizer? You have to create awareness of the value you bring to the job and be able to articulate that when you go into a negotiating session. You have to be able to sell yourself."
Do It Face to Face
After you've readied yourself with the appropriate facts and figures, set up an appointment with your supervisor or the appropriate manager. Tell him you want to discuss some career-related issues, but keep it lighthearted so he won't think you're going to resign, suggests Cardillo. A face-to-face meeting is essential. "When you have something important to discuss with a manager, you should always do it in person," she says. "Never ask for a raise on paper."
Make a Convincing Presentation
Don't beat around the bush during the meeting. State your objective right up front, advises Cardillo. Begin by briefly expressing your happiness working with your supervisor or department so you don't seem to be threatening to leave. Then use a phrase like, "I believe I should be making a higher salary than I am now, and let me tell you why I think that" or "I'm asking for a $3,000 raise and let me tell you why I think I'm entitled to it." Ask for a specific dollar amount or a range of increase as opposed to leaving the amount open-ended. Then enumerate your strong points and share your salary research. Provide a written summary of your request after the face-to-face meeting.
Stay Objective
During the meeting, be straightforward and pleasant. "Try to make an objective argument rather than an emotional argument," Johnson says. Granting or refusing your request is a business decision, not a personal one, for employers. Don't take it personally. "Be calm, self-assured and professional," Cardillo says. "Never go in with a hostile or defensive attitude."
Enjoy the Payoffs
Asking for a raise is "one of the hardest things you'll ever do, but it pays off," Cardillo says. "It shows you're assertive, interested in staying in your job, looking to advance and able to articulate your strong points." Even if you don't get the results you want, your request may spur your supervisor to think about what it will take, like more flexibility, greater challenges or better benefits, to keep you happy.
Although the thought of asking for a raise may give you the jitters, you probably won't be able to avoid the issue forever. At some point in your healthcare career, it's likely you'll have to request a salary increase to get paid what you deserve. Here are some tips for negotiating a higher healthcare salary with a minimum of angst.
You Deserve a Raise Today
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