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2016國際商務(wù)師考試輔導(dǎo)：商務(wù)書信
為了能讓更多考生在考試中達到目標(biāo)，小編yjbys為大家準(zhǔn)備了一些關(guān)于2016國際商務(wù)師考試輔導(dǎo)：商務(wù)書信，歡迎參考學(xué)習(xí)!
一、
Answering a thank-you letter
Dear Mr Hussein,
We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems.
We are now in our fifth year of operation, and we receive many letters like yours indicating a high level of customer satisfaction with our installations.
We are pleased that our technical staff assisted you so capably. We would like you to know that if you need to contact us at any time in the future, our engineers will be equally responsive to your request for assistance.
If we can be of service to you again, please let us know. Thank you again for your very kind letter.
Yours sincerely,
Grant Benson
Chief Engineer
Answering a thank-you letter
回復(fù)感謝信
Dear Mr Hussein,
候賽因先生,
We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems.
承蒙來信贊揚本公司提供的空調(diào)維修工程服務(wù),欣喜不已.
We are now in our fifth year of operation , and we receive many letters like yours indicating a high level of customer satisfaction with our installations.
五年前開業(yè)至今,屢獲客戶來函嘉獎,本公司榮幸之至.
We are pleased that our technical staff assisted you so capably. We would like you to know that if you need to contact us at any time in the future, our engineers will be equally responsive to your request for assistance.
欣悉貴公司賞識技術(shù)人員的服務(wù).他日若有任何需要,亦請與本公司聯(lián)絡(luò),本公司定當(dāng)提供優(yōu)秀技師,竭誠效勞.
If we can be of service to you again, please let us know. Thank you again for your very kind letter.
在此謹(jǐn)再衷心謝貴公司的贊賞,并請繼續(xù)保持聯(lián)絡(luò).
Yours sincerely,
Grant Benson
Chief Engineer
總工程師
二、
Explaining a price increase
Dear sirs,
I enclose our new price list,which will come into effect from the end of this month.
You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices.
We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their prices by as much as 15%.
As you know ,we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We have,therefore, decided to raise the price of some of our machines.
We hope you will understand our position and look forward to your orders.
Yours faithfully,
Andrew Gray
Export Sales Manager
Explaining a price increase
說明價格調(diào)整原因
Dear sirs,
執(zhí)事先生,
I enclose our new price list,which will come into effect from the end of this month.
現(xiàn)僅附上本公司新價格表.新價格將于本月底生效.
You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices.
除了存貨充裕的商品外,其馀大部分貨品均已調(diào)長價格.
We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their prices by as much as 15%.
是次調(diào)整原因是原材料價格長幅上漲10%,一些承包商的價格調(diào)升15%
As you know ,we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We have,therefore, decided to raise the price of some of our machines.
過去40年,本公司生產(chǎn)的機器品質(zhì)優(yōu)良、性能可靠.今為確保產(chǎn)品質(zhì)量,唯有調(diào)整價格.
We hope you will understand our position and look forward to your orders.
上述情況,還望考慮.愿能與貴公司保持緊密合作.
Yours faithfully,
Andrew Gray
Export Sales Manager
銷售部經(jīng)理
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